What We Will Do Together:
- Step 1 – Raise a return/ replacement request within 2 days from the date of delivery, if you’ve received wrong or expired product(s). Please raise a request with us with order and contact details by Clicking Here.
- Step 2 – Give us 3 working days to review your return request.
- Step 3 – After reviewing your return request, we would request you to courier the product to us.
- Step 4 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Under what conditions can I return/ replace my product?
- Wrong product delivered
- Expired product delivered
Under what conditions return/ replacement requests will not be accepted?
- Opened/ used/ altered products.
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated after 2 days from the date of delivery.