Delivery

Here at mrayurveda.com, we are committed to deliver your order accurately, in good condition and always on time. mrayurveda.com ensures the fastest and most efficient dispatch and delivery to get your orders to you as swiftly as possible from our warehouse. We are currently shipping only within India but we are going to introduce international shipping very shortly. We currently deliver to 29 states across India. Please refer to the list of serviceable pin codes. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders. We ship on all weekdays (Monday to Saturday), excluding public holidays.

DELIVERY CHARGES

We offer shipping across all cities in India. An additional sum of Rs.50 will be charged as shipping charges on all orders.

TIME OF DELIVERY

The merchandise you have ordered would be delivered within 4 weeks from the date the sale ends. mrayurveda.com ensures the fastest and most efficient dispatch and delivery to get your orders to you as swiftly as possible from our warehouse. The goods will be delivered within 3-5 working days from the date of dispatch for all deliveries within India. Our goal is to process and ship your order within 3-5 business days of the end of sale. However, for items that are not yet in our warehouse, please allow up to 4 weeks for the item to be processed and shipped.
Here is the process we follow: For goods available in the warehouse, we dispatch within 2 days after the sale ends. Orders for some products are placed with the brand only after the sale is closed. After the orders are placed, suppliers take 2-3 weeks to deliver the merchandise. Post this, merchandise is checked for quality and then shipped to your destination. A tracking number will be emailed to you when we ship your order. This tracking number will allow you to check on the delivery status of your order.

DAMAGES IF ANY

If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care or mail us at support@mrayurveda.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

SUPPORT

Despite our best efforts and those of our courier services, certain issues could arise before the parcel is delivered. In order to guarantee you seamless service quality, mrayurveda.com promises to do its best to find the causes and resolve the problem in a timely manner. While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.